About Us
Introduction
Signature Trust Ltd, a member company of QX Group, is a Labuan Trust Company licensed by the Labuan Financial Services Authority (LFSA) under the Labuan Financial Services and Securities Act 2010.
Our Directors, Ms. Jacy Lau, and Ms. Eunice Soh are both accredited and approved Trust Officer for Labuan under the Labuan Financial Services and Securities Act 2010 who have more than 15 years of experience in company secretarial, legal and compliance matters. We are also backed by a team of professionals with a myriad of backgrounds such as legal and compliance, marketing, corporate services, accounting, administration, and management.
We value our team and talents. We are committed to empower our team with the best tools and disciplines in order to attract and retain good talents with high competency and skills. We also seek to grow and adopt values and cultures commensurate with our business. We believe that by doing so, our business will continue to propel to another and better milestone.
We are also committed to adapt to the needs of the ever changing financial and legal landscape through continuous development and improvement of our range of services and ability to provide customised, consistent, practical and reliable solutions to meet our client’s goals.
Nothing can replace our personal touch, professionalism, impeccable experience in various disciplines, bespoke and fit for purposes solutions for your onshore and international businesses, cross border investments, wealth protection, asset management and business and private succession planning.
Contact us to learn more about how we can help you to achieve your goals. Let us know your goals and we will customise the most suitable services that meet your goals. By engaging Our Services, you can start any place, go anywhere and work in the way that best suits your own working practices. We will take care of the statutory compliance and other paperwork for you. We provide you foreseeable costs, deliver value for money and reduce the need for major capital outlay by providing you a predictable pay-per-use pricing.
Vision
We are a 1-Stop Business, Legacy Protection and Succession Planning Service Provider collaborating with a chain of international service providers. We are experienced in customised establishment and management services for both private and corporate clients with our wide range of bespoke and fit for purpose services. We always go extra mile with our enthusiasm, responsibility and accountability to ensure that you could achieve peace of mind, flexibility and cost savings by engaging our services.
Mission
We support our clients through customised, consistent, practical and reliable corporate management and administrative services. We will provide a single point-of-contact from their business locations to co-ordinate their day-to-day management of compliance obligations.
Our Core Values
Client Centric
We understand that communication, responsive, openness, friendliness are the keys to successful client engagement. Therefore, we ensure that we utilise the new technologies and social medias to coordinate closely with our clients, understanding their evolving needs, expectations, propensities and goals in order to deliver the right solutions to them. We aim to shoulder the client’s problems and challenges while leveraging their strengths and capital to optimise growth and success. As such, we are able to satisfy our clients, empower their business and drive growth and profitability to them.
Affordability
Our pricing policy is based on the principle of fairness and transparency. We prioritise the client’s interest and comfort above all. Our price is fair, reasonable, affordable and competitive. We always discuss and agree on the fees and charges prior to the establishment of a business relationship and we provide customised services according to our client’s budget and requirements. This is crucial to gain trust and reliability in our clients.
Integrity
We recognise and submit to high ethical standards and professionalism in our business. We incorporate integrity, accountability, honesty, transparency and fairness as our company cultures. In order to achieve these, we regularly educate our team to understand and adhere to the Code of Conduct, AML/CFT policy, Anti-Bribery and Anti-Corruption Policy and other relevant policies in discharging our obligations to ensure good governance and high ethical culture in the organization.
Professionalism
Our people is our most valuable asset. We are blessed with a team of professionals and executives from a diversified background such as law, operation, marketing, business consultancy, account, etc who are always available to respond to the client’s needs and expectations. Our team’s biggest satisfaction is to serve our clients with their extensive skills, knowledge, expertise and experience. We also constantly improve ourselves and our services to ensure that we are always able to fulfil the client’s changing preferences and the evolving environment.
Commitment
We are committed to the regulatory authorities such as the Bank Negara Malaysia (BNM), Labuan Financial Services Authority (LFSA) and other relevant authorities. We are also strictly abiding by the regulatory requirements, laws and guidelines issued by relevant authorities, domestically and internally. This is fundamental to safeguard our business and client’s interest as maintaining high compliance is one of the important elements to protect our license and business. This will also prevent us from being sanctioned or blacklisted by the relevant authorities which will expose us to reputational and legal risk.
Resilience
Digitalization has revamped the entire financial services industry and this momentum has prompted us to incorporate new technology and infrastructure in our business operation and client engagement, particularly during the covid-19 pandemic. It is important for business to remain agile to the evolving environment to ensure business continuity and organizational resilience. To achieve this, we are always alert and open to our environment and the market trend in order to unlock new opportunities and optimising operation and enrich our client experience.
Our Team
Jacy Lau Aik Fong,
Managing Director
Jacy is graduated with a Bachelor of Laws (LL.B.) from the University of Malaya, Kuala Lumpur. Jacy is also an accredited and approved Trust Officer for Labuan under the Labuan Financial Services and Securities Act 2010 and a Licenced Secretary accredited by the Suruhanjaya Syarikat Malaysia (SSM).
Jacy is the founder and Group Managing Director of QX Group. Besides, she also holds several directorships and senior positions in QX Group’s member companies. She is also the head of QX Group’s Governance, Risk and Compliance Advisory Panel, head of Business Development Advisory Panel, and one of the members in QX Group Branding Exercise Advisory Panel.
Jacy holds various important portfolios and has more than 18 years of experience in corporate law, governance, risk, compliance, investor solutions, secretarial, business and private asset protection, wealth management and succession planning. She is also appointed by Faculty of International Finance, Labuan International Campus of University Malaysia Sabah as the industry partner. She is also a HRD Corp Exempted Trainer and conducted trainings related to Labuan IBFC regime, governance, risk, compliance, and AMLCFT.
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Tiong Ik Ing,
Independent Director
Ik Ing holds a Bachelor of Laws (LL.B.) from the University of Malaya, Kuala Lumpur, and a Master in Education. Ik Ing is an advocate and solicitor of the High Court of Malaya and has more than 15 years of experience in legal practice.
Ik Ing is currently a partner in Messrs L.H. Ting & Co. Advocates. She is also lecturing in company secretary subject in the Methodist Pilley Institute. Besides, she is also actively involved in providing advisory and consultancy services for business setup.
Eunice Soh Goon Hee,
Director
Eunice holds a bachelor degree with honours in International Marketing from the University Malaysia Sabah (UMS), Labuan International Campus, Malaysia. Eunice also holds an Intermediate Certificate in Certified Anti-Money Laundering & Counter Financing of Terrorism Compliance Officer (CAMCO), jointly awarded by the Asian Institute of Chartered Bankers (AICB) and Asian Banking School (ABS).
Eunice is also an approved Trust Officer for Labuan since 2009. Besides, she has been appointed as a Compliance Officer and AML/CFT Officer since 2012. Eunice is experienced in dealing with corporate management, AML/CFT and regulatory compliance matters.
Eunice is the Director of Signature Trust Ltd and she has more than 18 years of experience in company secretarial services for Labuan International Business and Financial Centre (IBFC).
Ooi Song Nian,
Internal Auditor
Sonia holds a Master of Engineering Science (MEngSc) in Biomedical Engineering with distinction from the University of Malaya. She has more than 10 years’ experience working in three different industries with different positions and having great exposure. She is the head of the Internal Audit Committee and is involved in the Business Development of the Company.
Moh Woon Yin,
Manager of Corporate Secretarial Department
Moh holds LCCI and has more than 24 years of experience in this industry. She joined the Company since 2014 and currently holds a position as the Manager of the Corporate Secretarial Department.
Fiona Friderlin,
Relationship Manager
Fiona holds a bachelor degree with honors in Office Systems Managements from Universiti Teknologi Mara (UiTM) Shah Alam, Malaysia. She has more than 15 years’ experience in corporate secretarial, governance and business development and held various senior positions in trust company industry in Labuan International Financial Centre. She is one of the members in the Policies and Procedures Advisory Panel, and Business Development Advisory Panel in QX Group.
Our Location
Address
Labuan
Unit No. 3A-16, Level 3A,
Labuan Times Square,
Jalan Merdeka, 87000
Labuan, Malaysia
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Kuala Lumpur Marketing Office
Signature Trust Ltd
Level 36, Menara Maxis
Kuala Lumpur City Centre
48000, Kuala Lumpur
Malaysia
Contact
Labuan
Tel: +6087 582033|583033
Fax: +6087 581033
Email: Click here
WhatsApp: Click here
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Kuala Lumpur
Tel: +60 3 9212 6932
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Relationship Manager
WhatsApp (Fiona): Click here
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Opening Hours
Mon - Fri
8:30 am – 5:30 pm (MYT)