Complaint Form
Signature Trust Ltd has procedures in place to deal with complaints effectively and fairly through a simple and equitable process. Our approach is standardised and consistent. It is our policy to keep a record of complaints, responses and any actions taken, so that we can improve and better cater to your needs. We keep these records for six (6) years, so that should you wish to refer back to a matter, we will have it properly on file. We operate a dedicated complaint handling system to ensure that every complaint received is reviewed and, where necessary, action is taken to address valid complaints in a timely manner. Each complaint is registered in a log and assigned a reference number.
Please complete the form so that we can understand your experience and address your complaint in accordance with our policies and procedures on complaint handling. Should you need any assistance in completing the form, please do not hesitate to contact us.
Open complaint formChinese Desk
中文咨询Our Chinese desk assists Mandarin-speaking clients in their own language, from first enquiry to company formation and on to ongoing compliance and management. 我们的中文团队以中文为你服务，从初次咨询到公司成立，再到公司合规及管理。
